Qantas has entered a multi-year partnership with Accenture to accelerate technological investment, modernize data infrastructure, and update back-end operations. Chief executive Vanessa Hudson affirmed that the carrier plans to consult with affected staff and unions prior to implementing the initial adjustments by mid-next year. Meanwhile, resilient ticket sales from passengers avoiding Middle East stopovers have helped Qantas partially absorb higher jet fuel expenses driven by conflict involving Iran. The airline intends to further calibrate flight capacity and ticket pricing to cope with these sustained fuel costs.
Key points
Rising national unemployment and high living costs are compounding the domestic impact of…: Rising national unemployment and high living costs are compounding the domestic impact of recent corporate workforce reductions.
Qantas plans to adjust flight capacity and passenger airfares to mitigate ongoing pressur…: Qantas plans to adjust flight capacity and passenger airfares to mitigate ongoing pressure from elevated jet fuel expenses.
Traveler demand remains resilient as passengers reroute journeys away from Middle Eastern…: Traveler demand remains resilient as passengers reroute journeys away from Middle Eastern transit hubs amid regional conflict.
Sources checked by our analysis pipeline: 1
Qantas is preparing to cut 850 local jobs and outsource work offshore under an AI-driven overhaul, marking a growing wave of disruption to the Australian workforce.
The changes represent the third major corporate layoff plan announced in Australia in three weeks, after restructuring moves flagged by design company Canva and National Australia Bank.
Qantas said on Tuesday it had signed a multi-year agreement with professional services firm Accenture to “modernise its back-end systems, processes and data, as it steps up investment in technology and AI”.
Some of the services will be transferred to Accenture’s large India-based team.
Qantas chief executive Vanessa Hudson said the airline would consult with affected staff and unions before final decisions were made, with the first changes to take effect by mid next year.
“The scale and speed of change in this space is unprecedented and unlike anything businesses have seen in generations,” Hudson said.
“We know this will be difficult news for some of our people and this decision is not a reflection of their contribution or commitment.”
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