The breach occurred on Oct 30 and exposed customer names, NRIC details, birth dates, mobile numbers, email addresses, and physical addresses. M1 confirmed that no banking credentials, payment card details, or customer account passwords were accessed during the incident. The company is collaborating with third-party specialists and relevant authorities while preparing to notify impacted subscribers directly by email or post. Customers have been advised to exercise caution regarding unsolicited contacts and to verify communications through official channels.
Key points
M1 contained the security breach while keeping its ongoing business operations and servic…: M1 contained the security breach while keeping its ongoing business operations and services fully functional.
Impacted customers will receive direct notification about the data breach through letters…: Impacted customers will receive direct notification about the data breach through letters or official emails.
Subscribers are urged to stay vigilant against suspicious communications and confirm call…: Subscribers are urged to stay vigilant against suspicious communications and confirm caller identities using official channels.
Sources checked by our analysis pipeline: 1
- M1 said it suffered a data breach on 30 October. Compromised data included names, NRIC details, birth dates, mobile numbers, e-mail addresses and home addresses.
- M1 said no payment card, banking or account access details were taken. It said the breach has been contained and services were not affected.
- M1 will alert affected customers by e-mail or letter. It urged customers to stay alert and verify callers through official channels.
AI generated
SINGAPORE – Local telco M1 said on Nov 6 said it had suffered a data breach on Oct 30, with compromised data including customer names, identity card details, dates of birth, mobile numbers, e-mail addresses and addresses.
No payment card details, financial or banking information, or customer account access have been compromised, the telco said, adding that the breach has since been contained.
The telco’s services and business operations were unaffected throughout the incident, and it will alert affected customers via e-mail or letter.
It said: “M1 takes the security and confidentiality of information entrusted to it very seriously, and has been working closely on…
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