Science1 min read

Is honesty always the best policy? When to speak up — or stay silent

By · Via NPR · Published by Everything Blog

In short

The tendency to minimize unpleasant messages, known as the MUM effect, often deters people from speaking up when difficult topics arise. Bohns explains that useful feedback must be actionable, assisting the recipient to improve, avoid embarrassment, or learn something new. To navigate these situations effectively, individuals should ask directly if the other party wants feedback and respect their decision. A 2022 survey underscored this communication barrier by revealing that fewer than 3% of participants alerted researchers to visible facial smudges.

Key points

  • Feedback should only be shared if it provides actionable information that serves a constr…: Feedback should only be shared if it provides actionable information that serves a constructive purpose.
  • People frequently underestimate how much others actually want to receive constructive fee…: People frequently underestimate how much others actually want to receive constructive feedback.
  • Rather than assuming what someone can handle, individuals should ask directly if feedback…: Rather than assuming what someone can handle, individuals should ask directly if feedback is desired.

Sources checked by our analysis pipeline: 1

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How honest should you really be? Tips for sharing good and bad news

How honest should you really be? Tips for sharing good and bad news

Sometimes the hardest part about talking to other people isn't finding the right words to say — but deciding if you should say anything at all, says social psychologist Vanessa Bohns.

"There are times when honesty is the best policy," she says. "On the other hand, honesty is not the best policy if whatever we say is going to be honest without any instrumental value."

Bohns is the author of Should I Say Something? The Science of What to Share—and What to Keep to Yourself, published in October. The book provides research-backed strategies to help you…

Science