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Healthcare group MinMed reports cybersecurity incident affecting teleconsultation, screening services

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In short

The cybersecurity incident struck a dedicated system used specifically for MinMed Group's health screening and teleconsultation offerings. Healthcare operations and physical clinics experienced no disruptions, and clinical patient records were confirmed safe from the breach. Independent cybersecurity specialists from Ensign InfoSecurity investigated the intrusion and validated that defensive patches successfully secured the vulnerabilities as of Nov 5. The provider has notified data privacy regulators and local police to assist in the ongoing probe.

Key points

  • MinMed engaged external digital forensics experts to contain the threat and bolster netwo…: MinMed engaged external digital forensics experts to contain the threat and bolster network defenses.
  • The healthcare group reported the cybersecurity event to both local police and data prote…: The healthcare group reported the cybersecurity event to both local police and data protection regulators.
  • Ongoing investigations continue as affected clients are directed to dedicated email suppo…: Ongoing investigations continue as affected clients are directed to dedicated email support for inquiries.

Sources checked by our analysis pipeline: 1

SINGAPORE – A system supporting the MinMed Group’s teleconsultation and screening services was affected by a malicious cybersecurity incident, said the healthcare group on Nov 11.

In its media statement, MinMed said it was unable to provide further details about the incident as investigations are ongoing.

It added: “Based on our investigations to date, the incident appears to be limited to a specific standalone system supporting our teleconsultation and health screening business.

“Clinical records have not been affected by this incident.”

It said that upon discovery of the malicious threat, it had “acted immediately to contain the incident and engaged Ensign InfoSecurity (Singapore), an independent cybersecurity and forensic expert firm, to support a formal investigation and further strengthen our systems”.

It added that as of Nov 5, the firm “has independently validated the security fixes deployed and confirmed that the identified vulnerabilities in our system have been secured”.

MinMed said: “We have taken the necessary steps to address the identified security vulnerabilities and will continue to maintain heightened vigilance, working closely with Ensign InfoSecurity to monitor and strengthen our cybersecurity…

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