Transport ministries from both countries agreed to raise the cross-border taxi quota for each nation to 500 vehicles on Nov 16. Singapore's CDG Zig and Malaysia's Kumpool will join Grab as licensed cross-border ride-hail operators, permitting passenger collections across Singapore for trips to Johor Bahru destinations like Senai and Iskandar Puteri. This expansion follows a May 4 overhaul that lifted standard terminal fares for four-seater taxis between Ban San Street and Larkin Sentral. Additionally, booking notice requirements for cross-border ride-hailing services have been significantly lowered from 12 hours to just 90 minutes.
Key points
Commuters will have more digital booking choices and shorter lead times when travelling b…: Commuters will have more digital booking choices and shorter lead times when travelling between Singapore and Malaysia.
Fixed taxi rates between designated terminals were previously adjusted upward during an i…: Fixed taxi rates between designated terminals were previously adjusted upward during an initial service revision on May 4.
Cross-border ride-hail platforms offer flexible point-to-point journeys to locations like…: Cross-border ride-hail platforms offer flexible point-to-point journeys to locations like Senai and Iskandar Puteri at higher prices than terminal taxis.
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SINGAPORE – More cross-border taxis will be available for travellers heading into Malaysia or vice-versa from Nov 16, when the quota for such vehicles from each country will go up from 300 to 500.
Two other operators - CDG Zig and Malaysian ride-hailing operator Kumpool - will also be granted licences to ferry passengers across the Causeway. They will join Grab, which is currently the only ride-hailing operator allowed to do so.
In a joint statement on Nov 6, the transport ministries of Singapore and Malaysia said these developments mark the commitment of both countries to strengthen cross-border connectivity and enhance the commuting experience.
They added that the move will continue to enhance business, as well as people-to-people ties in the two countries.
The new quota marks the final step in hitting the target goal of 500 licensed cross-border taxis in Singapore and Malaysia – a figure first announced by the two ministries in a joint statement on Dec 5, 2025.
During an overhaul of the cross-border taxi system on May 4 that aimed to make such services between Singapore…
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