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Australia's Qantas Airways to cut 850 jobs

By · Published by Everything Blog

In short

Australia's largest airline is collaborating with consulting firm Accenture to modernize its back-end systems, moving an unspecified number of corporate roles to teams located in India. Chief executive Vanessa Hudson noted that the strategic transition is necessary to address the unprecedented speed of AI transformation across global industries. Concurrently, the airline is managing the largest fleet renewal in its history, having taken delivery of 17 aircraft last financial year and expecting up to 31 more deliveries in the upcoming year.

Key points

  • Technological disruption and offshore restructuring are driving the reduction of corporat…: Technological disruption and offshore restructuring are driving the reduction of corporate roles across the carrier.
  • Executive leadership considers rapid adoption of artificial intelligence vital to maintai…: Executive leadership considers rapid adoption of artificial intelligence vital to maintaining competitiveness across global business operations.
  • Massive incoming aircraft deliveries will allow the airline to begin retiring its double-…: Massive incoming aircraft deliveries will allow the airline to begin retiring its double-decker A380 fleet in 2028.

Sources checked by our analysis pipeline: 1

Australian airline Qantas said Tuesday it will cut 850 jobs as it shifts some corporate functions to India and accelerates the use of artificial intelligence.

The nation's largest airline said it had inked a deal with consulting firm Accenture to overhaul "back-end systems", with an unspecified number of roles to be taken over by "teams in India".

"We know this will be difficult news for some of our people and this decision is not a reflection of their contribution or commitment," said chief executive Vanessa Hudson.

Around 850 jobs would be cut, beginning in the middle of 2027.

Artificial intelligence was poised to fundamentally reshape the airline business around the world, Hudson said.

"The scale and speed of change in this space is unprecedented and unlike anything businesses have seen in generations.

"Leading organisations around the world are well progressed in using technology and AI to completely transform how they work, and standing still is not an option for us."

Qantas, meanwhile, said it was about to embark on the "largest fleet renewal in its history".

Qantas Group added 17…

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