Technology1 min read

Apple is killing its Support Community forum next week

By · Via The Verge · Published by Everything Blog

In short

Apple will permanently shut down its user forum on November 20 following an evaluation of its overall strategy. The message board, which originated in 1998 as Apple Tech Exchange, has already halted new submissions and entered a read-only state. Users needing troubleshooting help are being directed to the official Apple Support site instead. The company has not yet confirmed whether the decades of archived discussions will be preserved or lost once the platform goes offline.

Key points

  • Apple decided to sunset the platform after evaluating its strategy and customer needs.: Apple decided to sunset the platform after evaluating its strategy and customer needs.
  • Customers seeking technical assistance are being directed to the official Apple Support w…: Customers seeking technical assistance are being directed to the official Apple Support website.
  • The company has not revealed whether decades of archived user troubleshooting posts will…: The company has not revealed whether decades of archived user troubleshooting posts will remain accessible.

Sources checked by our analysis pipeline: 1

It’s the end of the road for the Apple Support Community. The dedicated discussion forum, which gave Apple users a place to exchange advice, troubleshoot, and generally chat about Apple products, has been placed into read-only mode, with a message from the company announcing that the Support Community will shut down for good on November 20th.

Apple is killing its Support Community forum next week

The Apple Support Community platform is now read-only, and will permanently close on November 20th.

The Apple Support Community platform is now read-only, and will permanently close on November 20th.

Here’s the full banner notice that’s currently displayed on the website:

“The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state. You can continue to find trusted guidance and support on the official Apple Support site. We want to thank the community members who have contributed their time and expertise to help others with their Apple products.”

The Apple Support Community has undergone several name changes over…

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