The flight halt across Riyadh, Jeddah, and Dammam followed claims by Houthi military spokesperson Brigadier General Yahya Saree regarding a successful drone strike on an Aramco facility. Passengers with confirmed bookings issued on or before November 10 are eligible for full refunds or a one-time complimentary rescheduling. Travelers can alter their plans to alternative operational hubs across Saudi Arabia or Bahrain depending on the operating carrier. Service changes and ticket adjustments can be processed via dedicated carrier helplines or city booking offices.
Key points
Passengers holding tickets issued on or before November 10 qualify for full refunds or on…: Passengers holding tickets issued on or before November 10 qualify for full refunds or one-time free rescheduling.
Air India Express travelers are permitted to rebook their flights through active hubs loc…: Air India Express travelers are permitted to rebook their flights through active hubs located in Saudi Arabia or Bahrain.
Customers can resolve cancellations and arrange rebookings by contacting airline telephon…: Customers can resolve cancellations and arrange rebookings by contacting airline telephone helplines or visiting city booking offices.
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In an official statement shared on X, Air India confirmed that the temporary halt applies to all services operated by both carriers connecting to these three Saudi Arabian destinations.
Customers with confirmed tickets issued on or before November 10—for travel through November 30 to or from Riyadh and Dammam, or through November 21 for Jeddah—are eligible for a full refund upon cancellation or a one-time free rescheduling, subject to seat availability.
Under the revised travel guidelines, Air India passengers may rebook their flights to or from any active Air India destination within Saudi Arabia. Meanwhile, Air India Express travelers have the flexibility to reschedule their trips via any operational Air India Express hub in either Saudi Arabia or Bahrain. Those with affected Riyadh and Dammam itineraries must complete their rescheduled travel by December 14, 2026, whereas passengers booked for Jeddah have until December 5, 2026, to complete their journeys.
For support with cancellations or rebookings, travelers can visit city booking offices or contact the airlines' dedicated helplines:
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