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Why Europe's supermarket fridges were easy targets

By · Published by Everything Blog

In short

Hackers elevated refrigerator temperatures across major retail chains, including Carrefour and Delhaize in Belgium as well as Sweden's ICA and Coop. The unauthorized temperature changes forced stores to throw away spoiled food and raised urgent food security issues. Following recommendations from compromised monitoring software vendor Danfoss, affected stores pulled their targeted industrial units offline to mitigate further risks.

Key points

  • Industrial refrigeration systems should not remain directly exposed to the open public in…: Industrial refrigeration systems should not remain directly exposed to the open public internet.
  • Cybersecurity researchers recommend switching vulnerable public web connections to dedica…: Cybersecurity researchers recommend switching vulnerable public web connections to dedicated SIM-card-based systems and enforcing stronger credentials.
  • The proliferation of artificial intelligence tools is making it significantly easier for…: The proliferation of artificial intelligence tools is making it significantly easier for amateur hackers to conduct attacks.

Sources checked by our analysis pipeline: 1

BRUGES, Belgium, Nov 4 : Hackers who cranked up fridge temperatures at supermarkets across Europe may have gained access through public internet-connected systems protected by default passwords or outdated software, a cybersecurity expert said.

The second cyberattack in three weeks hit fridge systems at supermarket chains including Carrefour and Delhaize in Belgium, and ICA and Coop in Sweden, forcing retailers to discard spoiled food and raising concerns about food security. Three blood banks in France were also hit.

Authorities have not publicly disclosed how the attackers gained access, and no perpetrator has been identified.

Laurens Singier, an ethical hacker and researcher at Cyber 3 Lab, part of Howest University of Applied Sciences in Bruges, Belgium, said internet-connected systems which can be accessible remotely often have weak protections.

"In this case, the weak point was mainly putting those devices on the public internet. They shouldn't even be there," he said, speaking from a lab full of servers and systems similar to those that could control supermarket store fridges.

A common problem with such systems is that operators fail to change default…

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