Technology1 min read

Why are supermarket fridges connected to internet?

By · Published by Everything Blog

In short

Recent cyberattacks in Belgium, France, and Sweden compromised cooling networks across hundreds of grocery stores, forcing retailers to trash massive amounts of spoiled inventory. Grocers integrate these systems with web networks to automate compliance records, optimize energy, and let technicians diagnose equipment remotely without onsite service calls. However, fragmented security oversight and misconfigured network routers have left critical refrigeration infrastructure broadly vulnerable to unauthorized digital tampering. This digital exposure extends well beyond retail supermarkets, with identical vulnerable cooling setups currently operating in healthcare facilities, farms, and food p…

Key points

  • Connecting chillers to the web automates safety logs and enables central offsite manageme…: Connecting chillers to the web automates safety logs and enables central offsite management of defrost cycles across multiple stores.
  • Splitting network security duties among contractors, store owners, and corporate IT depar…: Splitting network security duties among contractors, store owners, and corporate IT departments creates significant openings for malicious hackers.
  • Eighty percent of exposed Danfoss refrigeration units globally are running outdated firmw…: Eighty percent of exposed Danfoss refrigeration units globally are running outdated firmware lacking essential security patches.

Sources checked by our analysis pipeline: 1

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A recent attack affecting several supermarket chains in Belgium has brought those risks into focus.

Around 40 Delhaize supermarkets, at least 15 Carrefour stores and five Spar outlets were hit by a cyberattack targeting their refrigeration systems, forcing stores to discard food worth around €100,000.

The butchery group De Laet en Van Haver was also affected, while similar problems were reported at several outlets of Swedish supermarket chain ICA.

Belgian media reported that refrigerator temperatures had risen as high as 70°C during the incident. A Delhaize spokesperson confirmed to Euronews that the company had identified an IT incident affecting refrigeration systems in several dozen stores.

The attack came after a similar incident on October 12, when cooling systems at hundreds of French supermarkets were reportedly tampered with.

The incidents have raised a question that many shoppers may never have considered: why do supermarket refrigerators need an internet connection in the first place?

Why are fridges connected to the internet?

Unlike household refrigerators, supermarket refrigeration systems often operate through central control units that manage…

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