The carrier is committing over S$2 billion to overhaul its long-haul passenger experience across multiple cabin classes. This initiative pivots new premium seating to Airbus A350 jets while the airline waits for delayed Boeing 777-9 deliveries that are pushed to at least 2027. Passengers will see major hardware improvements, including 4K screens and Starlink internet, alongside new luxury dining ware and sleepwear. Outside the aircraft, an additional S$130 million investment will upgrade Silverkris lounges and introduce dedicated ground concierge services.
Key points
Extensive delivery delays for Boeing 777-9 aircraft prompted the carrier to install its n…: Extensive delivery delays for Boeing 777-9 aircraft prompted the carrier to install its newest premium products on Airbus A350s instead.
The extensive product refresh aims to regain top cabin rankings after falling behind Qata…: The extensive product refresh aims to regain top cabin rankings after falling behind Qatar Airways and Air France in premium segments.
Ground experience enhancements include a S$130 million renovation of Silverkris lounges a…: Ground experience enhancements include a S$130 million renovation of Silverkris lounges and new curbside concierge services at Changi Airport.
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Singapore Airlines is rolling out new onboard seating, dining and entertainment options as part of an over S$2 billion ($1.6 billion) investment to keep up with rivals from around the world.
The cornerstone of this investment: new premium cabin seats for its long-haul flights, which will progressively debut on the Airbus A350 long-haul and ultra-long-range planes in mid-2027.
First-class seats will come with 32-inch 4K high-definition screens, Bang and Olufsen noise-cancelling headphones and options for passengers to book double bed and face-to-face dining configurations.
Seating in business class will come outfitted with 22-inch 4K screens, wireless charging and Bluetooth audio connectivity.
These retrofits to the A350 aircraft also come as SIA grapples with a long-running delay to the delivery of new Boeing 777-9 planes, which were slated to come in 2021 and now faces an uncertain date as to when it will take delivery of the aircraft.
These products will also debut with the 777-9 aircraft when they come into service with SIA.
Minor refreshes will be added to other classes, such as an extra inch of reclining space in…
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