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T-Mobile illegally imposed 50 GB cap on low-income home Internet plan, NY says

By · Via Ars Technica · Published by Everything Blog

In short

New York state alleges that T-Mobile illegally placed a 50 GB data cap on its low-income home internet plan. While the law mandates home internet speeds of at least 25 Mbps, the provider reduces customer speeds to 600 Kbps once the 50 GB threshold is met. This dramatic throttling leaves households with connectivity far below the statutory performance requirement.

Key points

  • Low-income home internet plans from T-Mobile are facing legal challenges from state regul…: Low-income home internet plans from T-Mobile are facing legal challenges from state regulators.
  • The carrier reduces customer connection speeds significantly below the legally required 2…: The carrier reduces customer connection speeds significantly below the legally required 25 Mbps threshold.
  • Surpassing the 50 GB usage limit causes users to suffer drastic performance slowdowns.: Surpassing the 50 GB usage limit causes users to suffer drastic performance slowdowns.

Law requires 25Mbps home Internet. T-Mobile lowers speed to 600Kbps after 50GB cap.

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