BYD traced the assembly problem directly to a coding-entry error made by its third-party wheel-rim supplier. The automaker confirmed that the mismatched components do not compromise vehicle handling or pose any danger to passengers. To fix the issue, BYD corrected the internal coding, while the supplier instituted new visual inspections along its production line. Drivers of the impacted vehicles are being invited to service centres for free inspections, adjustments, and an official apology.
Key points
The assembly discrepancy carries no safety risks and does not impact vehicle handling per…: The assembly discrepancy carries no safety risks and does not impact vehicle handling performance.
Affected owners will receive complimentary vehicle inspections and professional wheel-rim…: Affected owners will receive complimentary vehicle inspections and professional wheel-rim adjustments at service centres.
BYD corrected the supplier coding and apologized to customers for the inconvenience cause…: BYD corrected the supplier coding and apologized to customers for the inconvenience caused by the error.
Sources checked by our analysis pipeline: 1
BEIJING, Nov 11 : Chinese electric-vehicle maker BYD said on Wednesday that some of its Tang SUV vehicles were fitted with incorrect wheel rims due to a supplier data-entry error, but added that the issue did not pose a safety risk.
• BYD said it had completed an investigation following customer feedback and traced the problem to a coding-entry error by a wheel-rim supplier.
• The automaker said it had corrected the coding and taken steps to prevent similar assembly errors in future production. The supplier has also added visual checks to its production line, BYD said.
• The issue does not affect vehicle handling or pose a safety risk, BYD said. The company will invite affected owners to service centres for free inspections and professional wheel-rim adjustments.
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