The fraudulent video falsely asserted that Singapore General Hospital created a specific eye drop treatment, prompting the institution to issue a clarification on Facebook on November 12. Because the hospital does not verify the medical assertions made in the video, consumers face potential risks from exaggerated treatment claims. Under the Healthcare Services Act, the hospital is legally prohibited from promoting or endorsing any specific commercial brand or healthcare product. To protect themselves, members of the public should avoid interacting with suspicious links or disclosing personal financial data.
Key points
Consumers should never provide personal or financial information after clicking on suspic…: Consumers should never provide personal or financial information after clicking on suspicious online promotional links.
The public must exercise caution when encountering exaggerated health claims that falsely…: The public must exercise caution when encountering exaggerated health claims that falsely cite hospital endorsements.
Official healthcare information should always be verified directly through Singapore Gene…: Official healthcare information should always be verified directly through Singapore General Hospital's genuine website and social channels.
Sources checked by our analysis pipeline: 1
SINGAPORE – If you see a YouTube advertisement claiming that an eye drop product was developed by Singapore General Hospital (SGH), be on your guard: It may be a scam.
In a Facebook post uploaded at about 9pm on Nov 12, SGH clarified that the advertisement is not authorised or endorsed by SGH.
It added that the claims made in the advertisement have not been verified by SGH.
To avoid falling victim to potential scams, it said that the public should not click on suspicious links, provide personal or financial information.
The public should be wary of exaggerated health claims or products claiming to be endorsed by SGH or its staff and verify information through SGH’s official website and social media channels.
“SGH does not promote, advertise or endorse any specific brand or product, in accordance to the Healthcare Service Act,” the post added.
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