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Police calls will soon come from a new 6000-0999 number to fight impersonation scams

By · Published by Everything Blog

In short

The Singapore Police Force developed this initiative alongside several digital and media government agencies to drastically curb unauthorized officer impersonations. Outgoing calls will be paired with an official SMS from the "gov.sg" sender ID that includes the caller's identity and follow-up guidance, even if the call was missed. Because the designated line cannot take incoming connections, citizens must use alternative feedback portals or hotlines for assistance. Technical defenses have also been established to prevent fraudulent international spoofing attempts displaying the number.

Key points

  • Residents cannot place incoming calls to 6000-0999 and should instead direct general quer…: Residents cannot place incoming calls to 6000-0999 and should instead direct general queries to the feedback hotline at 1800-358-0000.
  • Officers will never use the dedicated 6000-0999 number on external messaging platforms su…: Officers will never use the dedicated 6000-0999 number on external messaging platforms such as Telegram or WhatsApp.
  • Additional public agencies across Singapore are expected to roll out dedicated lines usin…: Additional public agencies across Singapore are expected to roll out dedicated lines using the "6000" series prefix in the future.

Sources checked by our analysis pipeline: 1

- Police will use a single outgoing number, 6000-0999, from Nov 2 to help the public spot real calls and fight impersonation scams.

- Each police call will be followed by an SMS from gov.sg with officer details and contact steps. The number is outgoing only and cannot receive calls.

- Safeguards block spoofing on calls and messaging apps. The Government plans similar “6000” numbers for other agencies, while urging people to stay alert and verify calls.

AI generated

SINGAPORE – Starting on Nov 2, the public will get calls from the police using just a single, dedicated number: 6000-0999. This number is reserved for the police’s use only, so no individuals or organisations here will be able to use it to make phone calls.

This move addresses the difficulty the public faces in checking whether calls from different numbers, including landlines and mobile phones, are genuinely from the police or from scammers impersonating police officers.

The police are the first government agency to roll out such a dedicated phone number as part of the Government’s latest arsenal to fight…

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