Dementia Singapore discovered the breach after rogue notifications were broadcast to users of its CARA lifestyle platform on Nov. 1. Investigations confirmed that names, email addresses, phone numbers, and membership IDs were exposed, though NRIC numbers were not impacted. The platform's third-party service provider intervened to secure the systems, and members were formally notified of the incident on Nov. 11. Users have been advised to install the latest app update while investigations into the incident continue.
Key points
The cybersecurity incident has been officially reported to the Singapore Personal Data Pr…: The cybersecurity incident has been officially reported to the Singapore Personal Data Protection Commission.
Third-party mobile app service providers took immediate containment measures to secure th…: Third-party mobile app service providers took immediate containment measures to secure the compromised digital systems.
CARA users are strongly advised to update their applications to the latest version across…: CARA users are strongly advised to update their applications to the latest version across mobile app stores.
Sources checked by our analysis pipeline: 1
SINGAPORE – The personal information of some members of Dementia Singapore’s lifestyle and community digital platform CARA was potentially compromised on Nov 1 following a cybersecurity incident.
In an e-mail sent to users of the app on Nov 11, Dementia Singapore said it became aware of the incident after unauthorised notifications were sent to the platform’s members.
Investigations found that the personal information of some members was potentially compromised during the incident, including names, e-mail addresses, phone numbers and membership IDs.
No NRIC numbers were compromised, said Dementia Singapore.
The organisation added that its third-party mobile app service provider “has taken immediate steps to contain the situation and implement measures to secure our systems”.
Members of CARA can continue to use the CARA SG app and should update it to the latest version through the Apple App Store or Google Play Store, Dementia Singapore said.
It added: “We are continuing to work closely with our third-party mobile application service provider to investigate further and establish the full extent of the incident.”
The organisation said it has reported the incident to…
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