Artificial Intelligence1 min read

OpenAI launches Businesses in ChatGPT in beta, including Business Agents for companies to interact with users and a hub where companies can claim their profiles (Jay Peters/The Verge)

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In short

OpenAI has introduced a beta feature that brings business management directly into ChatGPT. The platform now offers specialized Business Agents that enable commercial entities to communicate directly with users. In addition, organizations can utilize a centralized hub designed specifically for claiming and managing company profiles. These tools collectively represent an expansion of ChatGPT's capabilities to foster interactions between enterprises and consumers.

Key points

  • The platform is expanding its functional capabilities to facilitate direct interactions b…: The platform is expanding its functional capabilities to facilitate direct interactions between consumers and businesses.
  • Organizations now have official mechanisms available to claim and manage their platform p…: Organizations now have official mechanisms available to claim and manage their platform profiles directly.
  • Automated Business Agents provide enterprises with dedicated channels to engage with plat…: Automated Business Agents provide enterprises with dedicated channels to engage with platform users during beta testing.

Sources checked by our analysis pipeline: 1

Anthropic: |

Echo Wang / Reuters: |

CNBC: |

Financial Times: |

Dylan Sloan / Bloomberg: |

Echo Wang / Reuters: |

The Information: |

Mackenzie Hawkins / Bloomberg: |

Financial Times: |

Associated Press: |

Sarah Perez / TechCrunch: |

Semafor: |

Tom Warren / The Verge: |

Jason Schreier / Bloomberg: |

Koray Kavukcuoglu / Google: |

Kyle Kucharski / ZDNET: |

Lily Hay Newman / Wired: |

Mia Sato / The Verge: |

Jenny Lee / CNBC: |

Ethan Mollick / One Useful Thing: |

AI Futures Project: |

Reuters: |

Shirin Ghaffary / Bloomberg: |

Reuters: |

Andy Lin / Bloomberg: |

Maximilian Schreiner / The Decoder: |

Brody Ford / Bloomberg: |

Jay Peters / The Verge: |

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Artificial Intelligence