Finance1 min read

Nubank, Mercado Pago halt crypto transfers after external provider disruption

By · Published by Everything Blog

In short

Nubank has suspended all cryptocurrency deposits and withdrawals, citing instability originating from an outside data partner. At the same time, MercadoLibre's Mercado Pago placed restrictions on external wallet transfers and warned of possible deposit delays due to an incident involving its risk monitoring and anti-money laundering vendor. Although neither company disclosed the specific firm responsible or confirmed if they share infrastructure, both emphasized that user balances remain completely secure. These interruptions materialize just a week after an unprecedented cyberattack on Binance that resulted in the theft of $6.3 billion.

Key points

  • Customer funds remain entirely safe while secondary cryptocurrency features continue to o…: Customer funds remain entirely safe while secondary cryptocurrency features continue to operate normally at both institutions.
  • Mercado Pago warned users that incoming digital asset deposits could face processing dela…: Mercado Pago warned users that incoming digital asset deposits could face processing delays during the outage.
  • The platform freezes arrive shortly after hackers stole $6.3 billion from Binance in the…: The platform freezes arrive shortly after hackers stole $6.3 billion from Binance in the largest heist on record.

Sources checked by our analysis pipeline: 1

SAO PAULO, Nov 6 : Brazilian digital lender Nubank and Mercado Pago, the fintech arm from MercadoLibre, have halted some cryptocurrency transfers due to disruptions from an external data provider, the companies said in separate statements on Friday.

• Nubank said it has halted cryptocurrency withdrawals and deposits

• Mercado Pago said it blocked some transfers to external wallets, and added that deposits could also face delays

• Both companies said client funds remain secure, and that other crypto products continue to operate as usual

• Neither company identified the external provider involved, and it was unclear whether both were affected by the same provider

• Nubank cited "instability from an external data provider," while Mercado Pago mentioned "an incident affecting a risk monitoring and anti-money laundering service provider"

• Last week, hackers targeted exchange Binance to drain $6.3 billion worth of crypto, the largest such heist on record

Finance