The Sao Paulo-based digital lender announced the temporary service freeze on Friday after third-party technical problems affected digital asset transfers. Nubank stressed that its primary corporate infrastructure was not the source of the issue and client security was never compromised. Account balances and customer data remain protected while the company monitors the situation. Operational activity will return to normal once the external provider successfully restores its connectivity.
SAO PAULO, Nov 6 : Brazilian digital lender Nubank said on Friday it has halted cryptocurrency withdrawals and deposits temporarily due to disruptions from an unnamed external data provider.
• Nubank said the problem is not related to its own infrastructure and does not compromise customer security
• All assets and information remain protected, the firm said
• Operations will be resumed as soon as the service is restored, it added
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