Intruders copied customer data submitted during financial product comparisons, compromising personal identifiers, income ranges, and existing policy details in Singapore and Hong Kong. Chief executive Vinod Nair noted that the company secured its network, notified relevant authorities, and engaged third-party digital forensics specialists. MoneySmart is currently reaching out directly to affected individuals to provide security advice, and standard business operations remain functional.
Key points
The platform has informed regulatory bodies, including the Monetary Authority of Singapor…: The platform has informed regulatory bodies, including the Monetary Authority of Singapore and the Personal Data Protection Commission.
Directly affected customers are receiving guidance from the portal on protective actions…: Directly affected customers are receiving guidance from the portal on protective actions to take following the exposure.
Business operations are continuing as normal while the company adopts security measures t…: Business operations are continuing as normal while the company adopts security measures to prevent future incidents.
Sources checked by our analysis pipeline: 1
- MoneySmart said hackers breached its internal IT systems on Oct 29 and copied some customer data in Singapore and Hong Kong.
- Exposed details may include names, dates of birth, ID numbers, e-mail addresses, mobile numbers, income ranges, and vehicle or insurance information.
- The firm alerted regulators, hired cybersecurity experts, and said it stopped the unauthorised access, kept operations normal, and will make changes to prevent it happening again.
AI generated
SINGAPORE – The personal data of some MoneySmart customers in Singapore and Hong Kong has been compromised after hackers breached the personal finance portal’s internal IT systems in October.
In an e-mail sent to affected users on Nov 2 and 3 and seen by The Straits Times, the platform said an unauthorised third party gained access to some of its internal information technology systems on Oct 29.
“These systems hold personal data that customers share with us when they compare or apply for financial products through MoneySmart,” it said.
MoneySmart’s online platform allow consumers to evaluate, compare and apply for financial products, including credit cards, personal loans…
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