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Microsoft’s massive Outlook outage continues

By · Via The Verge · Published by Everything Blog

In short

Microsoft 365 core services and Outlook are slowly recovering, though message delays and degraded tools continue to challenge users worldwide. The incident has disrupted multiple interconnected platforms, including Teams, SharePoint Online, and Copilot AI, without any evidence of malicious activity. An extended 48-hour email timeout window remains active to prevent message loss while backlogs clear. Reporting from The Verge links the extensive breakdown to internal Azure VNet configuration changes.

Key points

  • Microsoft currently has no estimated time for the complete restoration of its degraded ap…: Microsoft currently has no estimated time for the complete restoration of its degraded applications and services.
  • The company confirmed that no evidence links the multi-day system disruption to any malic…: The company confirmed that no evidence links the multi-day system disruption to any malicious activity.
  • A comprehensive post-incident report detailing the official root cause will be released o…: A comprehensive post-incident report detailing the official root cause will be released once the disruption is fully resolved.

Sources checked by our analysis pipeline: 1

Service is gradually starting to recover for Microsoft Outlook and 365 after an almost two-day outage impacting millions of users around the world. While some apps and features are still running in a degradated state, some people (including Verge staffers) are reporting that access to their emails has been restored, though the flow of Outlook mail might be delayed while efforts to fully fix the outage continue.

Microsoft’s massive Outlook outage continues

Microsoft 365 is starting to recover as its outage enters a second day.

Microsoft 365 is starting to recover as its outage enters a second day.

The scope of the downtime is vast, affecting Outlook and Microsoft 365 features that interact with Exchange Online and email services, including SharePoint Online, Teams, Copilot AI, and other 365 business services. In its latest status page update, dated at 7AM ET on Friday, Microsoft said recovery efforts are going well:

We’re seeing encouraging recovery progress in Europe, with service availability and email delivery performance improving across a growing portion of affected Microsoft 365 infrastructure. Japan remains comparatively more stable, while North…

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