Artificial Intelligence1 min read

How skills and agents work in AWS Quick

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In short

AWS Quick processes requests by loading skills, executing actions via connectors, and grounding outputs in curated data sources. A default built-in agent handles general requests across all available tools, while teams can design scoped custom agents with unique instructions for specific enterprise workflows like onboarding. Knowledge bases keep information grounded by automatically syncing with external repositories like Google Drive, Microsoft SharePoint, Confluence, and Amazon S3. Connectors further empower these systems to actively run tasks across third-party tools such as Slack, Jira, and Salesforce.

Key points

  • Agent actions are strictly governed by the underlying permissions granted to the active u…: Agent actions are strictly governed by the underlying permissions granted to the active user.
  • Integrated cloud connectors allow assistants to take direct actions across enterprise sof…: Integrated cloud connectors allow assistants to take direct actions across enterprise software like Salesforce, Jira, and Slack.
  • Users can engage with agents through real-time chat interfaces or deploy them as autonomo…: Users can engage with agents through real-time chat interfaces or deploy them as autonomous background routines.

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How skills and agents work in AWS Quick

If you use AI agents, you’ve probably explained the same task more than once. You might describe how to build your weekly status update, write release notes, manage a project, or create tickets. These are all repeatable tasks that you can encode using AWS Quick through agents and skills. AWS Quick is an AI-powered service for automating tasks, analyzing data, building web applications, and conducting research. You work with it in natural language, and Quick uses AI agents to process your requests against your connected data sources and applications.

In this post, we cover how agents, skills, and your data fit together in AWS Quick, and how to build and share skills that work for your team. We also show how the official catalog and custom agents help you put those skills to use.

Understanding foundational concepts

In this section, we explain the foundational concepts that help you understand AWS Quick in relation to agents, skills, and your data.

The agent sits at the center of Figure 1. It follows…

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