Politics1 min read

How do you bounce back from Liz Truss-level public failure? Don’t be shameless; do show remorse | Gaby Hinsliff

By · Via The Guardian Politics · Published by Everything Blog

In short

The contrasting approaches to public failure are evident when comparing NHS surgeon Gabriel Weston's candid discussion of an operating theatre "never event" with former prime minister Liz Truss's refusal to accept blame for her mini-budget collapse. Weston addressed her situation by acknowledging her deep shame and successfully reducing an overloaded schedule to manage extreme workplace pressure. Meanwhile, Truss deflected responsibility in her book by targeting the Bank of England instead of directly confronting the crisis. Offering grace to individuals who honestly examine their mistakes remains essential to preventing future institutional catastrophes.

Key points

  • Deflecting responsibility after a catastrophic failure undermines the ability of public f…: Deflecting responsibility after a catastrophic failure undermines the ability of public figures to learn from disasters.
  • Conscientious professionals who make errors under heavy workloads face severe consequence…: Conscientious professionals who make errors under heavy workloads face severe consequences from shame, isolation, and anxiety.
  • Society should extend grace and support to individuals who are willing to openly examine…: Society should extend grace and support to individuals who are willing to openly examine their professional blunders.

Sources checked by our analysis pipeline: 1

Gabriel Weston made a mistake at work this summer. It doesn’t define her – she was and is a well-regarded NHS surgeon and author – but it was serious enough, as she explained in an extraordinarily candid series of Instagram and Substack posts this month, to prompt an investigation that left her feeling “ashamed and alone and really quite nervous”. Whatever went wrong in the operating theatre was bad enough to be classed a “never event” (something that should never be able to happen if the process is working properly) and triggered a nagging anxiety that she might somehow do it again, unless she figured out where she had unexpectedly gone wrong.

It’s a fascinating insight into a process that most people never have the courage to talk about openly. But it also highlights why it’s so hard in practice for doctors and other professionals to acknowledge and learn from mistakes – as every public inquiry into every public scandal ends up recommending, only to repeat it all over again after the next one – rather than close ranks and…

Politics