The appreciation campaign was highlighted during an event at Hillion Mall, where 20 transport personnel were recognized for maintaining the country's transit network. Transport Minister Jeffrey Siow emphasized that adding more trains and buses will secure more jobs while urging workers to upskill for better wages. The initiative builds on tripartite retention efforts introduced in June, which include sign-on incentives and structured pay raises.
Key points
Commuters are being encouraged to support transport staff morale using the official socia…: Commuters are being encouraged to support transport staff morale using the official social media hashtag ThankYouPTWorkers.
Tripartite partners previously established a one-time pay bump for current bus drivers to…: Tripartite partners previously established a one-time pay bump for current bus drivers to strengthen industry retention.
Prospective local bus drivers will have access to two thousand dollar sign-on bonuses beg…: Prospective local bus drivers will have access to two thousand dollar sign-on bonuses beginning in January 2027.
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- #ThankYouPTWorkers was launched to let commuters thank public transport staff on social media, after a carnival at Hillion Mall honoured front-line and behind-the-scenes workers.
- Transport Minister Jeffrey Siow said the sector is growing, with more buses and trains, more jobs, and better skills training to support higher pay and job security.
- Workers shared moving stories of kindness from commuters, showing how small acts of thanks can lift morale and make difficult jobs feel valued.
AI generated
SINGAPORE – Train disruptions can be a source for frustration, but one minor delay Neo Shun Keat experienced on the East-West Line in 2018 inspired the 33-year-old to join operator SMRT.
He said it was the professionalism he witnessed that convinced the then kitchen operator to switch careers.
Neo, who has been with SMRT for four years, said that during the delay, SMRT staff were on hand to provide commuters with alternative routes and updates when they alighted from the train.
“I was impressed at how they were communicating and managing the incident, especially since most of the trains are driverless,”…
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