Employers such as Mandai Wildlife Group have successfully expanded duties for staff with mild intellectual disabilities across major attractions like the Singapore Zoo and Bird Paradise. Furthermore, entities like the CPF Board actively draw on the direct experiences of employees with disabilities to optimize their public services. To encourage sustained adoption, national agency SG Enable delivers comprehensive operational assistance alongside the Enabling Mark accreditation framework, which rates organizational inclusivity across Silver, Gold, and Platinum tiers.
Key points
Incorporating structured workplace adjustments for disabled staff directly strengthens te…: Incorporating structured workplace adjustments for disabled staff directly strengthens team dynamics, patience, and internal collaboration.
The national Enabling Mark framework evaluates and accredits employer inclusion practices…: The national Enabling Mark framework evaluates and accredits employer inclusion practices across Silver, Gold, and Platinum levels.
Business leaders will convene on Nov. 10, 2026, to discuss inclusive employment strategie…: Business leaders will convene on Nov. 10, 2026, to discuss inclusive employment strategies at the Enabling Mark Business Conference.
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Branded Content
From Bird Paradise to Amara Hotel: How inclusive workplaces help improve operations, strengthen teamwork
At these Singapore organisations, employees with disabilities bring valuable skills and fresh perspectives, while thoughtful adjustments help teams work more smoothly and deliver better service
When Sarah-Jane Lishi Joseph joined Mandai Wildlife Group (MWG) as a cook, her first assignment was to make penguin-shaped icing decorations in the central kitchen at Bird Paradise.
The bakery room was quieter than other parts of the central kitchen, giving Joseph, who has a mild intellectual disability, a more comfortable environment in which to settle into the job. Almost a year later, she has progressed to preparing apple crumble and working in different parts of the central kitchen.
Across workplaces in Singapore, persons with disabilities (PWDs) are not simply filling vacancies. Their contributions are strengthening teams, improving service and prompting employers to rethink processes in ways that can benefit the wider workforce.
At MWG, the approach has been more practical – match employees to suitable starting tasks, provide structured training and support, then give them room to take…
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