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Feeling isolated? Half of in-office workers describe their desk jobs as 'remote,' NY Fed survey finds

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In short

A September survey of 1,835 college-educated workers by the New York Fed discovered that nearly half of respondents had zero in-person meetings during their latest office days. This environment persists because distributed team arrangements leave most workers missing at least one colleague on-site, sometimes resulting in virtual calls between coworkers sitting in the same building. The dynamic is corroborated by historical metrics, as Bureau of Labor Statistics data confirms workers now spend more time physically alone on-site than before the pandemic. Ultimately, researchers Natalia Emanuel and Emma Harrington suggest that tighter enforcement of attendance rules, rather than abandoning man…

Key points

  • Dispersed team structures frequently undermine corporate return-to-office mandates by lea…: Dispersed team structures frequently undermine corporate return-to-office mandates by leaving staff members isolated at their desks.
  • Supporting records from a Fortune 500 firm and federal time-use data confirm on-site empl…: Supporting records from a Fortune 500 firm and federal time-use data confirm on-site employees spend more time physically alone than pre-pandemic.
  • Researchers suggest that strictly enforcing uniform attendance policies could restore the…: Researchers suggest that strictly enforcing uniform attendance policies could restore the collaborative benefits companies initially intended to create.

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Many workers across the U.S. are now back in-office a majority of the time, and they are feeling more isolated than ever.

A recent survey from researchers at the New York Fed finds that roughly half of workers based in-office don't describe a daily experience on the job that matches the goal many corporate employers stated in upping in-person mandates.

Whether three-, four- or five-day mandates, companies have cited the importance of creative collaboration for business productivity and growth, as well as mentorship opportunities. Yet workers surveyed by the NY Fed describe endless Zoom calls and Slacks, and little actual face time.

"Days in the office often lack human contact," the researchers write. Specifically, 48.8% of survey respondents said they had no in-person meetings, either with teammates or non-teammates, on the days they were most recently in the office.

There are a variety of reasons for the disconnect between in-office work mandates and actual experience.

Roughly one in four workers are now fully remote, according to U.S. Bureau of Labor Statistics data cited by the NY Fed, but they say…

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