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EU sues IBM, Atos and Leonardo over border system delays; firms blame Covid-19

By · Via Times of India · Published by Everything Blog

In short

The civil lawsuit targets contractors over long-standing delivery issues that plagued the biometric border network, which scans fingerprints and photos across 29 nations. Technical setbacks, including fingerprint scanners malfunctioning when exposed to perspiration, triggered massive airport lines and pushed the original contract value from €142 million to €212 million. Although a new consortium assumed control in August, the contractors face scrutiny over missed targets that nearly doubled annual agency maintenance spending. Parallel European anti-fraud inquiries are also evaluating whether Atos breached contract terms by using its Moscow office for software procurement.

Key points

  • The legal dispute will have no operational impact on the biometric Entry/Exit System now…: The legal dispute will have no operational impact on the biometric Entry/Exit System now running across the Schengen area.
  • Contractor consortium responsibilities ended in August when a newly appointed group offic…: Contractor consortium responsibilities ended in August when a newly appointed group officially took over the project's ongoing implementation.
  • Escalating technical glitches and maintenance requirements forced EU-Lisa to nearly doubl…: Escalating technical glitches and maintenance requirements forced EU-Lisa to nearly double its annual budget to €40 million in 2023.

Sources checked by our analysis pipeline: 1

The European Union’s border technology agency has sued IBM, France’s biggest IT company Atos and Italy’s Leonardo over repeated delays in developing its Entry/Exit System (EES). According to a report in the Financial Times, citing internal communications, EU-Lisa, which oversees the system, filed the lawsuit in Estonia in December 2025 after the consortium missed delivery deadlines and challenged warnings and financial penalties, according to the report.

The biometric border system was originally due to launch in 2022 but reached full rollout only this year. Its introduction has been marked by technical problems and hours-long airport queues across Europe during the summer.

Project derailed by hardware and software glitches

The EES requires travellers from outside the bloc to register fingerprints and photographs when first entering the Schengen area. It is designed to help authorities identify visa overstayers and people wanted by law enforcement. The passport-free travel area covers 29 European countries, most of them European Union ((EU) members.

Software and hardware failures have disrupted its introduction, including fingerprint scanners malfunctioning when covered in sweat.

Some EU countries are still acquiring scanners,…

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