The new verified messaging service enables subscribers to quickly inspect balances, review their last five transactions, and access passbook information. Alongside this rollout, an automatic settlement facility was introduced for Aadhaar-verified inoperative accounts carrying balances up to Rs 1,000, eliminating the need for individual claim filings. The agency will directly transfer dues after validating member identities and bank accounts, resolving approximately one lakh idle accounts holding around Rs 5 crore. To mark the foundation event, seven publications covering legal awareness, compassionate governance, and institutional learning were also officially unveiled.
Key points
Expanded digital touchpoints reduce the necessity for members to make in-person visits to…: Expanded digital touchpoints reduce the necessity for members to make in-person visits to local offices for basic services.
The retirement fund body manages an extensive Rs 32 lakh crore corpus contributed by more…: The retirement fund body manages an extensive Rs 32 lakh crore corpus contributed by more than eight crore subscribers.
Leadership directed the administration to implement worker-centric technological solution…: Leadership directed the administration to implement worker-centric technological solutions as the institution approaches its 75th year of operations.
Sources checked by our analysis pipeline: 1
NEW DELHI: Union labour and employment minister Mansukh Mandaviya on Sunday launched WhatsApp-based services for Employees' Provident Fund Organisation (EPFO) subscribers.
The roll out will allow them to check their provident fund (PF) balance, access passbook details and view their latest five transactions through the organisation's verified WhatsApp service.
The new facility will also offer personalised guidance and assistance to subscribers in completing requirements related to the Pradhan Mantri Viksit Bharat Rozgar Yojana (PMVBRY), according to a labour ministry statement. The move is aimed at making routine EPFO services accessible through a familiar mobile platform and reducing the need for subscribers to visit EPFO offices.
The announcements were made during EPFO's 74th Foundation Day celebration, where Mandaviya also launched an automatic settlement facility for eligible inoperative EPF accounts.
What EPFO subscribers can access through WhatsApp
Under the new facility, subscribers will be able to use EPFO's verified WhatsApp service to access key account-related information, including:
- PF balance: Check the balance in their provident fund account.
- Latest transactions: View details of their five most recent transactions.
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