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Doctor Anywhere hit by data breach, clinical records 'not affected'

By · Published by Everything Blog

In short

The cyber incident led to the leakage of personal data, but Doctor Anywhere confirmed that all clinical records remain unaffected. Independent cybersecurity specialist Ensign InfoSecurity was engaged to probe the incident and validated that security fixes have successfully resolved the identified vulnerabilities. Meanwhile, subsidiary Adept Health has alerted its corporate partner organizations about the breach.

Key points

  • Healthcare treatments and facility operations remain active and fully functional despite…: Healthcare treatments and facility operations remain active and fully functional despite the data compromise.
  • Specific metrics regarding the number of impacted users and compromised data types remain…: Specific metrics regarding the number of impacted users and compromised data types remain undisclosed.
  • Authorities including the Singapore Personal Data Protection Commission and local police…: Authorities including the Singapore Personal Data Protection Commission and local police have received formal incident reports.

Sources checked by our analysis pipeline: 1

The healthcare provider said the affected users are in the process of being notified.

SINGAPORE: Personal data of Doctor Anywhere users was leaked in a "malicious cyber incident", the healthcare provider said in a statement on Friday (Nov 6).

"We take information security very seriously and took immediate action to address the incident," it said.

It did not say when the "unauthorised access by an unknown third party" took place, how many customers were affected and what type of data was compromised.

“As investigations are still ongoing, we are not able to provide any other details about the incident at this stage,” it said in the statement.

It added that it engaged an independent cybersecurity and forensic specialist, Ensign InfoSecurity, to support its investigation and strengthen its IT systems after the incident..

"As of Oct 30 2026, Ensign InfoSecurity has validated the security fixes deployed by our IT team and confirmed that the identified vulnerabilities in our system have been secured.

"Based on investigation to date, all clinical records are not affected by this incident."

It has reported the incident…

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