Technology1 min read

Big tech is here to let us down

By · Published by Everything Blog

In short

The multi-day outages knocked out essential platforms including Teams, Outlook, and Copilot, hitting corporate workplaces, universities, schools, and court systems. Resolution efforts faced extended delays that arrived in the wake of prior company mass layoffs that eliminated tens of thousands of staff, including software engineers. Driven by concerns over recurring systemic failures and dependence on external tech providers, several European state bodies have already started moving away from the proprietary software toward open-source platforms.

Key points

  • The prolonged incident follows Microsoft workforce reductions that cut tens of thousands…: The prolonged incident follows Microsoft workforce reductions that cut tens of thousands of roles, including software engineers.
  • Severe service breakdowns underscore the heightened operational risks of relying entirely…: Severe service breakdowns underscore the heightened operational risks of relying entirely on centralized software ecosystems.
  • Multiple European state institutions are responding to foreign software vulnerabilities b…: Multiple European state institutions are responding to foreign software vulnerabilities by actively transitioning to open-source alternatives.

Sources checked by our analysis pipeline: 1

When I woke up this morning I thought about writing about the ongoing drama surrounding Nvidia and its morally and ethically corrupt leader. But, then I quickly saw the news about Microsoft Outlook going down, and with it Teams and Copilot.

I soon saw many employees celebrating what effectively became a "snow day for adults" as they literally couldn't do their jobs. Then I started seeing various businesses, ranging from small to medium, saying that their normal support services are unsurprisingly not working and instead to contact them via social media. Except, it's not just businesses that are impacted by Microsoft's incompetence. Even if this is some legitimate accident (and not a more likely instance of someone vibecoding their way via Copilot), when a company like Microsoft fires tens of thousands of employees, including many engineers, then these problems are not only more likely, but also more difficult to quickly fix. The fact that this has actually been an issue across two separate days is pathetic for a company like Microsoft.

As beyond businesses impacted, all sorts of other entities…

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