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Author Jojo Moyes among UK travellers at risk of EU ban amid digital border system glitches

By · Via The Guardian · Published by Everything Blog

In short

The European Union's newly implemented digital entry and exit system is failing to register departures when member states temporarily suspend checks during peak queues or staff shortages. This breakdown leaves visitors falsely documented as having exceeded the 90-day Schengen limit, exposing them to potential €10,000 fines and two-year entry bans. The EU is pursuing legal action against three contractors over the glitches, while the UK Foreign Office recommends that travelers retain physical departure records.

Key points

  • Travelers should independently preserve evidence of their departure dates from the Scheng…: Travelers should independently preserve evidence of their departure dates from the Schengen zone to refute potential errors in European Union databases.
  • The UK Foreign Office is directly engaging the European Commission to resolve ongoing ina…: The UK Foreign Office is directly engaging the European Commission to resolve ongoing inaccuracies generated by the flawed digital border machinery.
  • Technical failures at border gates continue to disrupt future travel plans by falsely wip…: Technical failures at border gates continue to disrupt future travel plans by falsely wiping out permitted days on the official online tracking tool.

Sources checked by our analysis pipeline: 1

The writer Jojo Moyes is facing a two-year EU travel ban and €10,000 (£8,300) fine because of glitches with the bloc’s digital security controls.

She is one of a number of UK travellers who say their trips to the EU have not been properly recorded since the introduction of the EU digital entry and exit system (EES).

The system, which launched last year, has replaced passport stamps with biometrics recorded at border control in Schengen zone countries.

However, the botched rollout has led to some Britons being denied their post-Brexit right to spend 90 days out of 180 in Europe because the system falsely states they have used up their allowance.

Moyes, a bestselling novelist, was detained by French border guards after a holiday and accused of overstaying. She had spent only 23 days in the EU over six months.

She discovered that her departure from Portugal after a trip in May had not been logged on the system.

“The clock had been ticking ever since,” she told the consumer organisation Which? “The border control senior officer at Marseille warned…

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