The Singapore Police Force introduced 6000-0999 exclusively for outbound calls over traditional phone networks, meaning the line cannot receive incoming dials from the public. Every genuine outgoing call is paired with a confirmation SMS sent under the official "gov.sg" sender ID, even if the recipient misses the call. If a citizen needs to return contact, the accompanying text message typically provides the specific officer's direct details and name. Digital platforms face strict legal mandates and heavy financial penalties under the Online Criminal Harms Act if they fail to block unauthorized mimics.
Key points
The dedicated 6000-0999 line functions solely for outgoing calls and will never receive i…: The dedicated 6000-0999 line functions solely for outgoing calls and will never receive incoming public communications or operate via messaging apps.
Members of the public can authenticate legitimate police outreach through automated follo…: Members of the public can authenticate legitimate police outreach through automated follow-up text messages delivered strictly by the official "gov.sg" sender ID.
Suspicious calls received on internet platforms should be reported immediately, with publ…: Suspicious calls received on internet platforms should be reported immediately, with public verification available via the ScamShield helpline at 1799.
Sources checked by our analysis pipeline: 1
- The Singapore Police Force has launched 6000-0999 as its official outgoing call number to fight impersonation scams. Every call is followed by a gov.sg SMS for verification.
- Scam cases where police officers are impersonated remain high, with 1,310 reports and at least $53.3 million losses in the first nine months of 2026. The new number builds on earlier tools like gov.sg IDs and the ScamShield helpline, 1799.
- The 6000-0999 number cannot be called by the public, and spoofing is blocked by telecom safeguards and a new messaging code for online services. Non-compliant online services may face fines of up to $1 million, plus daily fines.
AI generated
SINGAPORE - To protect the public against surging impersonation scams, the Singapore Police Force has rolled out 6000-0999 as its official number for all outgoing calls.
Every call will be followed by an SMS sent from the “gov.sg” ID - even if the call was missed - to allow the public to verify that the police have contacted them.
It is a joint initiative with the Ministry of Digital Development…
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