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Apple says it’s ‘hard to predict’ when iPhone Duo constraints will improve

By · Via TechCrunch · Published by Everything Blog

In short

Unprecedented demand for the foldable iPhone Duo has strained Apple's manufacturing network, creating significant backlogs that stretch well into next year. Carrier partner Verizon was compelled to distribute gift cards as apologies to customers affected by the lengthy shipment hold-ups. Meanwhile, Apple is deepening ties with titanium supplier Perryman to secure vital materials as broader component shortages, particularly high artificial intelligence-driven memory chip costs, force product price adjustments.

Key points

  • Customers ordering the new device without immediate pre-orders face delivery dates stretc…: Customers ordering the new device without immediate pre-orders face delivery dates stretching into next year.
  • Surging artificial intelligence demand has inflated memory chip costs, prompting reluctan…: Surging artificial intelligence demand has inflated memory chip costs, prompting reluctant price increases across several products.
  • Company executives maintain that manufacturing ramp-up efforts are progressing well despi…: Company executives maintain that manufacturing ramp-up efforts are progressing well despite unpredictable long-term fulfillment timelines.

Sources checked by our analysis pipeline: 1

Apple Chief Operating Officer Sabih Khan acknowledged the shipping delays plaguing the new iPhone Duo during the company’s fiscal fourth-quarter earnings call on Monday, but offered little clarity on when customers can expect relief.

The delays were just one point of concern during an earnings call filled with questions about the rising costs memory chip costs, driven by soaring demand from the AI industry.

“iPhone Duo is constrained as of today. The ramp is going well, and we’re working hard to get this revolutionary new product into the hands of our customers as quickly as possible. But at this time, it’s really hard to predict when supply and demand will be in balance,” Khan said.

Customers who didn’t wait in line at an Apple Store or immediately jump on preorders are now seeing ship times stretch into next year. Meanwhile, Verizon has been apologizing to its customers for the delays by offering gift cards.

In an October report from the Financial Times, Apple described demand for the Duo as “nothing short of extraordinary,” after the device sold out on the…

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