Starting November 20, hosts will be banned from mandating cleaning chores like stripping beds, doing dishes, or carrying trash offsite under the new policy update. The rules also prevent operators from assessing surprise fines or restricting access to advertised features without prior disclosure. In response, frustrated hosts have organized protests, with thousands signing a petition and some preparing to close booking calendars or raise guest fees.
Key points
Guests will no longer be obligated to perform standard turnover tasks like washing dishes…: Guests will no longer be obligated to perform standard turnover tasks like washing dishes or stripping linens.
Property owners are threatening platform departures, price hikes, kitchen closures, and c…: Property owners are threatening platform departures, price hikes, kitchen closures, and calendar blackouts in protest.
The policy directly targets traveler dissatisfaction regarding paying substantial cleanin…: The policy directly targets traveler dissatisfaction regarding paying substantial cleaning fees while being assigned chores.
Sources checked by our analysis pipeline: 1
Airbnb has introduced a new ‘happy rule’ for guests who are tired of spending the final hour of their vacation stripping beds and scrubbing pans about to get a break. Many hosts are not happy about it. The company shared three examples: stripping the bed, taking trash offsite, or washing and putting away dishes. The new rules, however, have angered Airbnb hosts with some threatening a booking blackout on November 20, the day the policy takes effect. As per a Fortune report, hosts are planning to close their calendars on the day. While others have threatened to leave the platform, remove kitchen access, and raise prices.
An organisation Change.org petition urging Airbnb to reverse the restriction. It has over 10,000 signatures. “Seems those Millennial loonies at Airbnb have [completely] lost the plot,” one host wrote on Reddit. “It seems they are taking ‘Stay like at home’ a bit too far.”
Here’s what Airbnb said on its help page
Under a new “reasonable house rules and requests” policy announced October 20, Airbnb said that hosts can no longer ask guests to…
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