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Airbnb CEO Brian Chesky on how Steve Jobs inspired him when company nearly shut down

By · Via Times of India · Published by Everything Blog

In short

The onset of the pandemic wiped out 72% of Airbnb's revenue, derailing its initial public offering and leaving the company with only 12 weeks of cash reserves. Guided by advice from former Apple design chief Jony Ive, Chesky dismantled management layers and began directly scrutinizing every corporate expense and operational detail. This intense, detail-oriented approach replaced the broad executive autonomy Chesky had previously granted, which he felt had made him an ineffective leader. By aligning the organization under unified, exacting standards, the company survived the crisis and reclaimed its market dominance.

Key points

  • Traditional hands-off management can fail during an existential crisis, necessitating dir…: Traditional hands-off management can fail during an existential crisis, necessitating direct founder intervention in operational details.
  • Managing employees directly through the work rather than through administrative layers ca…: Managing employees directly through the work rather than through administrative layers can enforce company-wide alignment.
  • Radical restructuring and cost scrutiny successfully transformed a near-bankrupt business…: Radical restructuring and cost scrutiny successfully transformed a near-bankrupt business into a $105 billion rental platform.

Sources checked by our analysis pipeline: 1

Airbnb CEO Brian Chesky has recently spoken about how he looked to

Apple co-founder

Steve Jobs for guidance when his company faced a crisis that threatened its survival. When the travel industry came to a halt during the 2020 pandemic, Airbnb’s planned IPO was derailed and its revenue fell by 72%. The company was just 12 weeks away from insolvency. To pull the business back from the brink, Chesky, who co-founded Airbnb, turned to the turnaround blueprint Jobs had used at Apple. Speaking on an episode of the How I Built This podcast, Chesky reflected on his shift in leadership philosophy during the height of the crisis and how it reshaped the company, which has since grown into a $105 billion rental platform.

To steer Airbnb out of its tailspin, Chesky said he studied how Steve Jobs salvaged Apple when it was similarly three months from financial ruin.

“I didn't know a lot about him. And so I first studied how did this guy – 12 weeks from bankruptcy – take the company out of this tailspin?” Chesky recounted. “And…

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