Artificial Intelligence1 min read

AI is an information gateway. Audiences still don't want it making their news

By · Published by Everything Blog

In short

Audiences increasingly treat generative artificial intelligence as a practical tool for reducing search friction, with adoption for general information retrieval jumping dramatically between 2024 and 2026. The vast majority of people choose these interfaces because they deliver quick and simple answers rather than superior reliability. Even as newsrooms introduce features like automated bullet-point summaries, consuming actual news via synthetic tools remains limited to a small fraction of readers.

Key points

  • Getting information has become the primary growth driver for generative artificial intell…: Getting information has become the primary growth driver for generative artificial intelligence, climbing from 11% in 2024 to 38% in 2026.
  • Sixty-four percent of users turn to synthetic tools for speed and ease, compared to just…: Sixty-four percent of users turn to synthetic tools for speed and ease, compared to just 21% who prioritize reliability.
  • Broader autonomous artificial intelligence agents have not achieved mainstream adoption,…: Broader autonomous artificial intelligence agents have not achieved mainstream adoption, as 67% of surveyed individuals did not use one in the past week.

Sources checked by our analysis pipeline: 1

In my Nieman Lab prediction this time last year, I wrote that “in 2026, the use of AI as an information gateway will only rise further.”

As it turns out, I was right. In new research that I published with my colleagues Rasmus Kleis Nielsen and Richard Fletcher, one of our many findings is that generative AI systems are becoming ever more significant information intermediaries, both when intentionally used and when incidentally encountered.

For our new report, “Generative AI and News Report 2026: From Standalone Tools to Information Infrastructure,” we surveyed audiences across nine countries, including the United States, on their use of AI in their everyday lives, what they think its impact will be on different sectors of society, and what they think about its use in news and journalism specifically. I obviously think you should read the whole report, but here are some of the major takeaways.

The use of standalone conversational AI systems such as ChatGPT, Claude, and Gemini continues to grow rapidly, with 51% of respondents across the six countries where we have past data saying…

Artificial Intelligence